For those who want the exact detail.
Types of recordWhich records are made?
Every check on the ground leaves a record, from a walkaround to a finding. These are the most common.
- Aircraft walkaround: On arrival, before departure and before flight, sector by sector; on arrival also a short snapshot in seconds.
- Guided check: A voice reads the organisation's checklist and the person confirms an item or goes back to it.
- Final walkaround: After maintenance: no tools or foreign objects left, panels back on (145.A.48).
- Turnaround and equipment: Ground handling records the aircraft before and after servicing, equipment operators their equipment at the start of a shift.
- Report: One tap, a photo or a video; the public through a QR code at the airport.
Maintenance and MROWhat does Groundbook do in maintenance and the workshop?
On its own aircraft the operator's maintenance records; on someone else's the workshop does, and the record goes to the operator or owner.
- Approval from video: The customer approves or rejects the repair straight from the link, with a name and a time.
- Remote expert: An experienced technician, the manufacturer or a workshop weighs in remotely and the conclusion is attached to the finding.
- Changes between checks: The same spot on the aircraft side by side over time; a person decides.
- Tasks from the plan: Groundbook prepares what needs doing at the aircraft, and the app starts it with one tap.
- Shorter AOG: The finding, the history of the spot and the decision reach whoever decides within minutes.
In the fieldHow does it work in the field?
You record, the app does the rest: without signal, in the dark and with people in the footage.
- A task, not a choice: Groundbook prepares what is needed; without a task the app offers a walkaround of an aircraft it knows.
- QR on equipment and stands: From the tag, the app knows what the record concerns.
- No signal: The record waits on the phone and uploads by itself once there is signal.
- In the dark: When it is night at the location, the app turns on the phone's light by itself.
- People in the footage: In the copy for people outside the organisation, they are blurred.
Subject and sourceWhat is recorded, and from what?
The subject is anything on the ground, and one record belongs to everything it concerns.
- Aircraft: Airliner, ACMI, helicopter, business, club.
- Ground equipment: Stairs, loaders, tugs, GPU, de-icing, fuel; with a QR tag.
- Place: Stand, apron, hangar, gate.
- Flight and work: Flight, aircraft turnaround, work card.
- Source of footage: A phone, a head-mounted camera, our own device with sensors, a fixed camera or a drone.
PartiesWho does what?
Opening and verifying a record is always free.
- Operator: Its technicians, crews and ramp agents record.
- Maintenance and workshop: The operator's maintenance team on its own aircraft, the workshop on a customer's aircraft; the record goes to the aircraft's operator or owner.
- Handling and airport: The aircraft turnaround and the equipment check; the airport sees what happened on its apron.
- Insurer, lessor and authority: They open a record without an account.
- Club, school and owner: The account is created in the app; the manager looks after members and records in Groundbook.
Why
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Money
Damage: who, when, where
A walkaround on arrival and before departure, and the turnaround record, narrow the window in which damage happened to one station and one turnaround. In a dispute, the last record without a finding is at hand.
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Time
From report to repair
A finding with video reaches the person who decides within minutes, with the history of the spot and the aircraft. Caught earlier means a smaller repair and a shorter AOG.
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People
Knowledge: the next generation
An experienced technician's procedure becomes a guided check. The app reads it aloud item by item and a new technician goes through it the same way.
From task to verification
Any later change can be detected.
- Task: you tap the task from Groundbook
- Filming: you walk round the aircraft, the equipment or the place
- Done: you tap it at the end and the record is saved
- On the phone: with no signal, the record waits
- Seal: the server seals the record on upload
- Groundbook: history, and verification without us